Customer Service Agent
Resolves customer questions across chat, email, and tickets with context from your CRM, knowledge base, and policy docs.
- 24/7 frontline support
- Ticket triage & routing
- Policy-aware responses
Specialized agents that handle real work: conversations, decisions, and follow-through.
Resolves customer questions across chat, email, and tickets with context from your CRM, knowledge base, and policy docs.
Assists your teams by summarizing complex inputs, surfacing risk or opportunity signals, and proposing data-backed recommendations.
Manages proactive and reactive outreach across channels to keep customers engaged and reduce churn.
Supports internal teams by answering process questions, generating summaries, and keeping everyone aligned on the work.